Customer dropping off package at carrier counter

Verified Shipping Drop-Offs & Returns

Shipping drop-off and returns made easier.

RTNS connects retailers and marketplaces to a live shipping drop-off and returns network across the carrier ecosystem customers already use — with verification built into every handoff.

Live across UPS, USPS, FedEx, DHL eCommerce, DropUpp, and LastMile.us.

125M+ annual parcel events supported by scaled operations.

USPS
UPS
FedEx
DHL Ecommerce
LastMile
DropUpp

Network Upgrade

Upgrade the network your customers already use.

Customers already drop off packages and returns through carrier counters, retail locations, and last-mile networks. RTNS does not ask them to learn a new behavior. RTNS upgrades that behavior with better visibility, handoff verification, and return options built for modern commerce.

Handoff Verification

A drop-off scan is not enough.

Most networks tell you a package entered the system. RTNS helps you know what was handed over, where, when, and in what condition.

Package accepted

Item visually verified

Description recorded

Handoff timestamped

Refund decision supported

Resale or disposition routed

Deployment Options

Two ways to deploy.

Option 1

BYOC: Bring Your Own Carrier

Keep your existing carrier relationships. RTNS adds the shipping drop-off, return, tracking, and verification layer on top — no carrier migration required.

Option 2

RTNS Custom Shipping & Returns

Save up to 40% off USPS and UPS marketplace rates with our carrier partner LastMile.us, plus label-less, box-less, verified $5.95 flat-rate returns.

Use Cases

Built for returns and shipping drop-offs.

Returns

Customer return drop-off
Item and package verification
Refund trigger support
Fraud reduction
Resale, repair, warranty, or disposition routing

Shipping Drop-Offs

Customer package drop-off
Carrier network access
Acceptance visibility
Location and time capture
Operational reporting

Network

One network. One integration. One verified handoff.

RTNS gives commerce teams a single operating layer across the shipping drop-off and returns networks already in market.

USPSUPSFedExDHL EcommerceLastMileDropUpp
Carrier counter drop-off network

Move packages through the networks customers trust.

Verify them with RTNS.

The networks already move the package. RTNS verifies the handoff.