Brands & Retailers
Extend a world-class return experience to the customers already using our network.
Your customers are already dropping off returns through RTNS-connected locations. RTNS lets brands and retailers meet them there — with verified returns, better outcomes, and a return experience that reflects the quality of your brand.
Launch a verified returns pilotCustomers are there
Your customers are already using RTNS-connected locations. Meet them where they are.
BYOC or $5.95
Use your existing carriers or offer a simple verified flat-rate return option.
Better outcomes
Faster refunds, lower fraud, better resale recovery, and a return that reflects your brand.
Your customers are already there. Make the return reflect your brand.
Millions of customers already use RTNS-connected locations for returns every year. Brands that plug into the RTNS network don't have to convince customers to change their behavior — they meet customers at the locations they already trust, and deliver a return experience that reflects the quality of their brand.
RTNS connects that return moment to the downstream systems that need to act — refund platforms, OMS, WMS, resale routing — with a verified visual record and item description captured at the counter, before the warehouse opens the box.
World-class return experience. Verified outcomes. No carrier migration required.
What RTNS delivers for brands and retailers.
Reduce return uncertainty
Verified handoff data replaces guesswork with structured evidence at the point of drop-off.
Improve customer experience
Customers return through the carrier networks they already know — with simpler, faster workflows.
Support faster refund decisions
Counter-level verification data travels downstream before the warehouse receives the item.
Improve resale and disposition speed
Visual verification and item description captured at handoff accelerates resale, repair, warranty, and recommerce routing.
Lower return fraud
Wrong-item and empty-box fraud caught at the counter — before a refund decision is made.
No carrier migration required
BYOC keeps your existing USPS, UPS, FedEx, DHL, or FedEx EasyReturns relationships in place. RTNS adds the verification layer on top.
Deployment
Two ways to deploy.
Option 1
BYOC — Bring Your Own Carrier
Keep your existing USPS, UPS, FedEx, DHL, or FedEx EasyReturns relationships. RTNS adds verification without carrier migration.
Option 2
$5.95 flat-rate returns — label-less, box-less, verified
Offer customers a simple, label-less, box-less return option. One flat rate, verification built in, fraud reduction included.
Through the carriers your customers already use.
No behavior change required. RTNS upgrades the networks that already serve your customers.
